KISHIB

Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how KISHIB collects, uses, stores, and protects information when you use our website, mobile application, antique evaluation tools, follow-up conversation features, metals reference tools, reports, archive features, and related services.

By using KISHIB, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, you should not use the platform.

1. Information We Collect

Depending on how you use KISHIB, we may collect or process the following types of information:

Account information: such as your name, email address, phone number, country, city or region where provided, gender where provided, login method, profile details, account status, subscription status, and free trial usage.
Uploaded item content: including photos of antiques, artworks, collectibles, jewelry, furniture, documents, marks, stamps, signatures, labels, hallmarks, serial numbers, certificates, invoices, and descriptions you provide.
Evaluation information: including generated descriptions, item categories, estimated value ranges, condition notes, authenticity indicators, comparable references, similar image references, reports, and archive records.
Conversation and follow-up information: including messages, additional notes, answers, corrections, extra images, item details, or clarifications you provide during follow-up conversations after an evaluation result is displayed.
Metals reference information: including user-entered metal type, weight, karat or purity, and related calculations or reference prices for gold, silver, copper, platinum, or other metals where this feature is available.
Technical information: such as device type, browser type, operating system, app version, language preference, session data, error logs, diagnostic data, and basic usage information.
Support information: such as messages, requests, questions, account deletion requests, or feedback you send to KISHIB.

2. How We Use Your Information

KISHIB uses information to operate, protect, and improve the platform. This includes:

Creating and managing user accounts.
Authenticating users and maintaining secure sessions.
Managing free trials, usage limits, subscriptions, and access status.
Analyzing uploaded images and generating evaluation results.
Enabling follow-up conversations so users can add more information, clarify item details, and receive updated or more contextual evaluation guidance.
Providing estimated value ranges, item descriptions, condition notes, authenticity indicators, and comparable references.
Providing metals reference information, such as gold, silver, copper, platinum, and other metal price indicators where available.
Creating, displaying, saving, printing, or sharing reports.
Saving evaluation history and archive records when this feature is used.
Improving accuracy, quality, performance, and user experience.
Responding to support requests and user questions.
Preventing fraud, misuse, illegal activity, unauthorized access, or violations of our Terms.
Developing and supporting future features such as expert contact, advanced reports, invoice reading, serial number support, or additional reference tools.

3. Uploaded Images and Item Information

Uploaded images are used to evaluate the item shown in those images. This may include front views, side views, back views, close-up details, marks, stamps, signatures, labels, hallmarks, inscriptions, serial numbers, documents, certificates, or invoices.

You should only upload images and documents that you own or have the right to use. You should avoid uploading unnecessary personal information, faces, private addresses, payment cards, identity documents, or sensitive information that is not required for evaluating the item.

If uploaded images include people, private locations, personal documents, addresses, or other unnecessary information, that information may still be processed as part of the uploaded image. Users are responsible for reviewing images before uploading them.

4. Follow-Up Conversations

KISHIB may allow users to continue a simple conversation after an evaluation result is displayed. This feature helps users provide more details about the item, correct missing information, answer questions, or upload additional images when supported.

Information provided during follow-up conversations may be used to refine, explain, or update the evaluation result, improve report quality, maintain evaluation history, and support the operation and safety of the platform.

5. AI Processing and Similar References

KISHIB may use artificial intelligence tools, model providers, image analysis services, search providers, and other technical services to process uploaded images, user notes, item descriptions, follow-up messages, and related content in order to generate evaluation results, comparable references, authenticity indicators, metals-related guidance, and reports.

Similar images, comparable references, and market indicators may be obtained from third-party sources, public search results, marketplace references, image search services, or external databases. These references are provided for informational purposes only and may not always match the exact item, condition, age, origin, material, or market value of your item.

We do not claim that AI-generated results are always complete, accurate, final, or suitable for professional use. Results may be affected by image quality, lighting, angle, missing details, user notes, item condition, market availability, and third-party data sources.

6. Metals Prices and Reference Data

KISHIB may display reference information for gold, silver, copper, platinum, and other metals where available. These values may be based on third-party data, market indicators, user-entered weight, purity, karat, or other item details.

Metals prices and calculations are provided for informational reference only. They may change frequently and may not reflect local dealer prices, taxes, commissions, refining costs, jewelry workmanship, collectible value, damage, authenticity, or final sale value.

7. Reports, Archive, and Saved History

If you use archive or report features, KISHIB may store item photos, generated evaluations, report details, timestamps, comparable references, user notes, follow-up conversation details, and related information so you can access them later.

Reports may include item images, descriptions, estimated value ranges, condition notes, authenticity indicators, similar references, metals references, and user-provided information. These reports are generated for informational purposes and should not be treated as certified appraisals.

You should keep your own backup copies of important images, documents, certificates, invoices, or reports. KISHIB should not be treated as your only storage location for important records.

8. Third-Party Service Providers

KISHIB may use third-party service providers to operate and improve the platform. These providers may support hosting, authentication, database services, cloud storage, image hosting, image analysis, artificial intelligence processing, language translation, analytics, security, search, payment processing, subscription management, or technical diagnostics.

These third-party providers may process limited information as needed to provide their services to KISHIB. We do not sell your personal information.

9. Authentication and Login

If you create an account or sign in using email, password, Google sign-in, or another supported login method, KISHIB may process the information required to authenticate your account, keep you signed in, and secure access to your profile, reports, subscriptions, free trials, and archive.

10. Payments and Subscriptions

KISHIB may offer free trials, paid subscriptions, or paid features. When payments or subscriptions are used, payment processing may be handled by third-party providers or app store payment systems. KISHIB does not intentionally store full payment card numbers.

We may store subscription status, plan type, transaction references, access status, renewal status, and related account information needed to manage access to paid features and customer support.

11. Data Retention

KISHIB may keep account information, uploaded content, evaluation results, reports, archive records, follow-up messages, support messages, subscription records, and technical logs for as long as needed to provide the service, maintain user history, improve reliability, comply with legal obligations, resolve disputes, prevent fraud, and protect the platform.

If information is deleted, some copies may remain temporarily in backups, logs, or security records where deletion cannot happen immediately or where retention is required for legal, operational, accounting, fraud-prevention, or security reasons.

12. Account Deletion

Users may request deletion of their KISHIB account and associated personal data at any time by contacting KISHIB support at support@kishibapp.com with the subject line “Delete Account Request - KISHIB”.

The request should include the email address used to create the KISHIB account. After verification, KISHIB will delete or anonymize the user’s account data, including profile information, uploaded images, saved evaluations, evaluation history, reports, archive records, follow-up messages, and related user notes, unless retention is required for legal, security, fraud-prevention, accounting, dispute, or operational purposes.

Account deletion requests are processed within 30 days after account ownership is verified.

Account deletion instructions are also available at /account-deletion.

13. Security

KISHIB uses reasonable technical and organizational measures to protect information. However, no online service, cloud storage system, database, network, or transmission method is completely secure. We cannot guarantee absolute security.

14. International Processing

Because KISHIB may use cloud services and third-party providers, information may be processed or stored in countries other than your country of residence. By using KISHIB, you understand that your information may be transferred and processed where our service providers operate.

15. Children

KISHIB is not directed to children. Users should not create an account, upload information, or use the platform if they are not legally allowed to use online services in their country without parental or guardian consent.

16. Legal Requests and Safety

We may access, use, preserve, or disclose information if required to comply with applicable law, respond to lawful requests, enforce our Terms, investigate fraud or misuse, protect our rights, protect users, or maintain the safety and security of KISHIB.

17. User Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or request a copy of certain personal information. You may contact KISHIB support to submit a privacy-related request.

18. Estimates, Authenticity, and No Professional Advice

KISHIB provides estimated value ranges, antique evaluation guidance, similar references, authenticity indicators, metals price references, and generated reports for informational purposes only. These results may be incomplete, inaccurate, outdated, or affected by image quality, user-provided information, market availability, currency changes, and third-party data sources.

KISHIB does not guarantee the authenticity, origin, age, material, ownership, legal status, or final market value of any item. KISHIB does not provide financial, investment, legal, insurance, customs, tax, or certified professional appraisal advice. Users should consult qualified experts before making sale, purchase, insurance, legal, or investment decisions.

19. Changes to This Privacy Policy

KISHIB may update this Privacy Policy from time to time as the platform develops, features change, service providers change, or legal and operational requirements evolve. The updated version will be posted on this page with a new “Last updated” date.

20. Contact

If you have questions about this Privacy Policy, account deletion, or data-related requests, please contact KISHIB through the support or contact method provided inside the app or on the official KISHIB website.

You may also contact us at support@kishibapp.com.

Important: This Privacy Policy is written for KISHIB’s current and planned features. If advertising, expert verification, marketplace features, payment systems, or account deletion systems are added or changed, this policy should be reviewed again before publishing the update.